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Patient Coordinator


Reception Manager

Katrina has a passion for providing the best patient experience. Her extensive retail experience has given her a great insight into delivering and executing exceptional customer service. Katrina has always had an interest in the skincare and beauty industry, and loves being a part of the Look Lovely London team.

Katrina’s favourite treatment (She has tried them all!) would be dermal filler in her lips. That said, she does love to try and fit in a Wow Facial or HydraFacial, the best treatments for glowing skin.  When not at work (or having treatments at work) you will find Katrina either at a bottomless brunch, or binge watching Real Housewives of Beverly Hills!

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COVID safety policy

At the clinic, we take infection control and cleanliness very seriously. We are aware our clients may still worry about the spread of COVID-19. We want to reassure you that your health, safety and comfort is our priority.

We have a strict infection control policy at the clinic. On arrival, we recommend hand washing and offer gloves and masks for those patients who wish to wear them. We deep clean all surfaces, doors, handle, bannisters and card machines after every patient. We can also offer protected time slots for our more vulnerable clients so they have little or no contact with other people during their visit.

Our staff are rigorous about cleaning and handwashing. We disinfect treatment rooms and couches after every client, wearing gloves and masks if needed. We also use Cleanisept to prepare your skin before treatment – this is one of the best antimicrobial agents available to reduce the risk of infection.

We want to put your mind at ease that we have taken all the precautions to offer you a lovely and safe experience at the clinic.

We understand you may want to bring a friend or family member along to your appointment for moral support. However, in these unprecedented times, we ask you to attend alone to reduce the risk of transmission.

Disclaimer  – Please note a lot of the visual on this website were manly for illustrative purpose and taken prior to the COVID outbreak. Rigorous usage of gloves and face masks are now in practice.